1. Overview
Virginia Plumbing Pros ("we," "our," or "us") operates the website va.plumber800.com to provide plumbing information and coordinate service inquiries across approved Virginia municipalities. This Privacy Policy describes how we collect, use, and protect information when you visit our website or initiate telephone communications.
2. Information Collected
When you browse our static website, general non-personally identifiable technical data may be automatically logged by our hosting providers (such as Cloudflare Pages or Netlify), including browser user-agent, IP address, and requested URLs for performance and security purposes.
When you call our telephone intake number (888) 205-7875, telephone carriers process caller ID metadata and call duration to connect your inquiry to an appropriate local contractor.
3. Use of Information
Information obtained through website visits and telephone inquiries is utilized solely for customer service intake, connecting callers with verified plumbing professionals, improving site performance, and ensuring technical security. We do not sell or rent personal information to third-party data brokers.
4. Independent Plumbing Contractors
Virginia Plumbing Pros connects users with independent licensed plumbing service contractors. Once you are connected with an independent service provider, any information you provide directly to that provider is governed by their independent privacy policies and operational practices.
5. Policy Revisions
We may update this policy periodically to reflect operational, legal, or regulatory modifications. Updates are published on this page with the revised effective date.